Rob has worked in property sales for over 20 years and has overseen thousands of property purchases under various home buying schemes. He leads our team and is always looking for ways to improve our customers' experience. Rob prides himself on the team providing first class customer service.
Shanise leads our team of Sales Advisors and is an expert in Shared Ownership sales. She has handled hundreds of transactions over the years and has built excellent relationships with the solicitors and financial advisors we work with. This along with her organisational skills helps her to support the team in guiding our customers through the home buying process with ease.
Adam is a passionate and dedicated member of the team. His enthusiasm and excellent customer service skills has meant he has helped many customers find their ideal home. He is part of our Sales Team and can guide you through the buying and selling process seamlessly. Adam is always happy to help and will provide you with the information you require making the move into your new home effortless.
Rebecca deals with both the sale of our new homes as well as the homes are current customers wish to sell. Rebecca worked in residential estate agency before joining Homemade, this experience is demonstrated when helping our customers. Rebecca will guide existing customers through placing their home on the market, and help our new customers find their ideal home.
Asset Sales Advisor
Shaheen supports our customers in buying further shares in their home and our tenants with purchasing their home with the Right to Buy or Right to Acquire scheme. Her dedication and organisational skills ensure things run smoothly. She is able to deal with customers' queries efficiently and has a passion for the role which ensures the customers' experience is a positive one.
Asset Sales Advisor
Carly is a longstanding member of the team and is experienced in many home buying schemes. Carly supports assists our customers in purchasing further shares in their Shared Ownership home as well as assisting Accent's tenants with the Right to Buy and Right to Acquire schemes. Carly deals with various other transaction types and often more complex cases. Carly prides herself on providing excellent customer service and finds this the most rewarding part of her role.
Customer Care Manager
Charlotte joined Accent in 2021 as part of our Development & Growth team. Her role is to liaise with our new home purchasers as well as developers and contractors to ensure the properties we sell are up to the required standard. Charlotte supports our customers with any issues during the defects liability period and provides knowledge on how to maintain and best look after their new home.
Leasehold & Home Ownership Manager
This position is currently vacnt.
Asset Sales Manager
Cara oversees our Asset Sales Team, they are responsible for many transaction types including helping our existing customers to buy more of their home (staircasing).
This position is currently vacant.